Hi Scott,
Can you please check your mailbox and contact me...
First issue: The (other) forums are rigged. If you used the same password (as is for your Gmail or Yahoo account) for that forum, the mods and admins can find out your password by looking in the forum-database and steal your GMail or (Yahoo) account. If you are using same passwords as your Gmail or Yahoo account or any other account, please change it.
Second issue: I'd best advise that you stay away from those forums as those forums record down your City, Location, State as you go browsing along. If your ISP has enabled look-up or "IP triangulation", they can trace you down to the nearest 100m where you live.
I'm sure the forum admins will flatly deny these statements but think about it when you got hacked and got some other mysterious things happened to you...
Showing posts with label FL Studio series. Show all posts
Showing posts with label FL Studio series. Show all posts
Sunday, March 13, 2011
Friday, February 18, 2011
Beam me up, Scotty
@scottyroo, I see several of your posts on music forums.
Can you drop me an email to "DelphiHaters" (at) Gmail.com. You can air your grievances and I'll write-up an article on it.
Can you drop me an email to "DelphiHaters" (at) Gmail.com. You can air your grievances and I'll write-up an article on it.
Tuesday, February 1, 2011
You don't MK the customer, Part II
Around the internet, this blog gets mentioned in music-related forums and musician sites.
Your reviewer going to do the opposite. Instead of talking about Delphi, Your reviewer going to put the focus on the musician.
I went and discuss this with a couple of my musician friends and asked for an opinion. Suppose you make a great track and want to get it published. But... the end result does not sound so good or the software to do job does not perform so well... what happens? every day the music does not deliver or get sold, you lose money or do not get paid.
Suppose you make a bad track and doesn't sound so well. You put hours and hours into making the track sound great and things don't go as planned. What do you do? If the guitar gets out-of-tune, you go and tune it..., if the piano gets messed-up, too bad, you get another piano... (and your loss).
Suppose your guitar was out-of-tune or sold with manufacturing defects. Do you go back to the shop and get a refund or at least, a replacement new guitar? What if the store said: No refunds, the thing comes (new) with 101 defects and different from what was advertised? Someone should take a class-action lawsuit against the vendor and there would be mass-recalls (or Total Recall :).
Many musicians are not rich and the people who make music spend heavily on music-related purchases to make good music.
Suppose you go and buy a guitar and get no-refund, the store-owner asks you to shove-it and then goes and call you (names), (curse-words), etc. Would you go back to that store ever again? I would not even go back to that store ever again. Worse, the people related to them go and speak badly about you, and make you look foolish and stupid.
Morale of the Story
If there was a morale in the story, it would be people are transitions to 64-bits and they are looking for a pure 64-bit solution to bypass the 4GB limit and work without problems. Audio files (mixed with video) goes into hours. Try doing "broadcast quality" where you need lot of fidelity, quality, not to mention - hard-disk space and memory-space.
It's a pity that everyone takes side with the software vendors, expecting them to give "loyalty discounts" (no they won't) or pay money on referrals (no they won't), nobody takes the side of the customer who has to suffer bad quality software and put-up with this kind of customer-service and insults.
It's not the customer's loss (who pays for the software?) but the software vendor's loss. It's the customer's fault he brought without "knowing", except that the software vendor went and delete all the bad things on their forum and then left all the nice words there. At the end of the day, business goes on as usual, nothing changes. No good deed goes unpunished.
Oh sure, have you seen a musician mess-up while performing or get into a brawl with a listener? It would be all over YouTube or on FailBlog (or need to "cite CollegeHumor").
In the mean time, that poor musician out there who brought that FL (studio) struggles to make some music and cover his losses. Go ahead, laugh at him... That person would later buy a non-Delphi product that works correctly ... and works with 64-bits and make kick-ass music.
Your reviewer stands up for customers and say enough is enough. You don't do such stupid things to customers...
Your reviewer going to do the opposite. Instead of talking about Delphi, Your reviewer going to put the focus on the musician.
I went and discuss this with a couple of my musician friends and asked for an opinion. Suppose you make a great track and want to get it published. But... the end result does not sound so good or the software to do job does not perform so well... what happens? every day the music does not deliver or get sold, you lose money or do not get paid.
Suppose you make a bad track and doesn't sound so well. You put hours and hours into making the track sound great and things don't go as planned. What do you do? If the guitar gets out-of-tune, you go and tune it..., if the piano gets messed-up, too bad, you get another piano... (and your loss).
Suppose your guitar was out-of-tune or sold with manufacturing defects. Do you go back to the shop and get a refund or at least, a replacement new guitar? What if the store said: No refunds, the thing comes (new) with 101 defects and different from what was advertised? Someone should take a class-action lawsuit against the vendor and there would be mass-recalls (or Total Recall :).
Many musicians are not rich and the people who make music spend heavily on music-related purchases to make good music.
Suppose you go and buy a guitar and get no-refund, the store-owner asks you to shove-it and then goes and call you (names), (curse-words), etc. Would you go back to that store ever again? I would not even go back to that store ever again. Worse, the people related to them go and speak badly about you, and make you look foolish and stupid.
Morale of the Story
If there was a morale in the story, it would be people are transitions to 64-bits and they are looking for a pure 64-bit solution to bypass the 4GB limit and work without problems. Audio files (mixed with video) goes into hours. Try doing "broadcast quality" where you need lot of fidelity, quality, not to mention - hard-disk space and memory-space.
It's a pity that everyone takes side with the software vendors, expecting them to give "loyalty discounts" (no they won't) or pay money on referrals (no they won't), nobody takes the side of the customer who has to suffer bad quality software and put-up with this kind of customer-service and insults.
It's not the customer's loss (who pays for the software?) but the software vendor's loss. It's the customer's fault he brought without "knowing", except that the software vendor went and delete all the bad things on their forum and then left all the nice words there. At the end of the day, business goes on as usual, nothing changes. No good deed goes unpunished.
Oh sure, have you seen a musician mess-up while performing or get into a brawl with a listener? It would be all over YouTube or on FailBlog (or need to "cite CollegeHumor").
In the mean time, that poor musician out there who brought that FL (studio) struggles to make some music and cover his losses. Go ahead, laugh at him... That person would later buy a non-Delphi product that works correctly ... and works with 64-bits and make kick-ass music.
Your reviewer stands up for customers and say enough is enough. You don't do such stupid things to customers...
Saturday, January 29, 2011
You don't MK the customer
Your reviewer found gems on FL Studio's forum.
Remember the issue about 64-bits where your reviewer wrote:
"2) Video/Sound editors. Did you see that cool 64-bit Video/Sound editor that had no 4gigs limitation, could work twice as fast on 64-bit PCs and outsells every stupid 32bit application on the market? This is reality now. " (Link)
The people at FL Studio (written using Delphi) have been deleting all the complaints on their forums and posting nasty replies to customers who deeply complain about their products.
Rule #1 in customer service: You don't MK your customers.
When it comes to customer service, the people who use Delphi treat their customers like utter garbage and do all sorts of bad things to their customers, like false advertising (or misleading claims on website), refusing to honor refunds, renewing subscriptions without customer's permissions (what's that charge on the credit card from?) and the usual same kind of shabby treatment your reviewer received.
This small video segment from TruTV.com (link) tells it very nicely what happens to staff who heckle customers - they get fired and laid off.
Let's face the facts:
1) There will never be a 64-bit version of any Delphi product until the makers of the Delphi compiler produce a Delphi 64-bit compiler. For many people (including your reviewer), that is too-little, too-late. That could be two months from now or possibly, 6 months from now.
(Some people will get their houses foreclosed, lose their job, go to jail for stealing because of no money, etc. in the mean-time.)
FruityLoops studio "claims" to have a migration plan to 64-bits. That will be X days after the 64-bit Delphi compiler is released. Your reviewer does some date calculations on FL studio's behalf:
Best case for FL Studio:Suppose X days = 150 days + after the Delphi 64-bit compiler is released.
Suppose Delphi 64-bit compiler is released on April 1st.
Add 200 days = approximately October 2011 + possibly even more to get everything stable.
Worse case for FL Studio:Suppose Delphi 64-bit compiler is released on Nov 1st.
Add 365 days = approximately November 2012 + possibly even more to get everything stable.
Worst-worst case for FL Studio:Suppose Delphi 64-bit compiler is released on Nov 1st, but unstable and result EXE crashes. New release of Delphi 64-bit compiler v2 is released on Nov 1st 2012.
Add 365 days = approximately November 2013 + possibly even more to get everything stable.
2) The people who promise on 64-bits have jumped ship and moved on. WinRAR, formerly built with C++ Builder is now written in Visual C++ x64 and with some parts in Intel C++ compiler. When they moved on, how confident are they going to go back?
3) The people who moved towards 64-bits have different attitude: they know how to treat their customers with respect and decency to sell a product that works.
4) Visual C++ is not that bad. With Intel Core i7-2600K system retailing at US$1,000 (source: Amazon, others) you can get good affordable development system without too much fuss and Visual Studio C++ 2010 compiles in 1 second on average. On some projects, the Delphi compiler is slower and takes 10 or 20 seconds to compile.
Delphi has i386/i486/Pentium floating point while Visual Studio C++ 2010 have SSE/SSE2/SSE3 optimization which means faster EXEs.
In mean time, sit back and watch the entertainment
:)
Remember the issue about 64-bits where your reviewer wrote:
"2) Video/Sound editors. Did you see that cool 64-bit Video/Sound editor that had no 4gigs limitation, could work twice as fast on 64-bit PCs and outsells every stupid 32bit application on the market? This is reality now. " (Link)
The people at FL Studio (written using Delphi) have been deleting all the complaints on their forums and posting nasty replies to customers who deeply complain about their products.
Rule #1 in customer service: You don't MK your customers.
When it comes to customer service, the people who use Delphi treat their customers like utter garbage and do all sorts of bad things to their customers, like false advertising (or misleading claims on website), refusing to honor refunds, renewing subscriptions without customer's permissions (what's that charge on the credit card from?) and the usual same kind of shabby treatment your reviewer received.
This small video segment from TruTV.com (link) tells it very nicely what happens to staff who heckle customers - they get fired and laid off.
Les Gold (owner) says: "You don't MK your customer, period".
In a bad economy, this kind of behavior is not tolerated at other software development companies. If there's an issue with the software - they listen to customers and get issues resolved.
With software written with Delphi, it's no wonder the Delphi developers complain they have no job, or cannot find a job or have few customers - They do the usual practice of "one-time-only"customer - the customer buys software with misleading or on pretense of false claims written on their website, or have very buggy application (either way) and then don't refund the customer back. When customer complains, they go and say abusive things to their customers.
Such as:
With software written with Delphi, it's no wonder the Delphi developers complain they have no job, or cannot find a job or have few customers - They do the usual practice of "one-time-only"customer - the customer buys software with misleading or on pretense of false claims written on their website, or have very buggy application (either way) and then don't refund the customer back. When customer complains, they go and say abusive things to their customers.
Such as:
and:
Let's face the facts:
1) There will never be a 64-bit version of any Delphi product until the makers of the Delphi compiler produce a Delphi 64-bit compiler. For many people (including your reviewer), that is too-little, too-late. That could be two months from now or possibly, 6 months from now.
(Some people will get their houses foreclosed, lose their job, go to jail for stealing because of no money, etc. in the mean-time.)
FruityLoops studio "claims" to have a migration plan to 64-bits. That will be X days after the 64-bit Delphi compiler is released. Your reviewer does some date calculations on FL studio's behalf:
Best case for FL Studio:Suppose X days = 150 days + after the Delphi 64-bit compiler is released.
Suppose Delphi 64-bit compiler is released on April 1st.
Add 200 days = approximately October 2011 + possibly even more to get everything stable.
Worse case for FL Studio:Suppose Delphi 64-bit compiler is released on Nov 1st.
Add 365 days = approximately November 2012 + possibly even more to get everything stable.
Worst-worst case for FL Studio:Suppose Delphi 64-bit compiler is released on Nov 1st, but unstable and result EXE crashes. New release of Delphi 64-bit compiler v2 is released on Nov 1st 2012.
Add 365 days = approximately November 2013 + possibly even more to get everything stable.
2) The people who promise on 64-bits have jumped ship and moved on. WinRAR, formerly built with C++ Builder is now written in Visual C++ x64 and with some parts in Intel C++ compiler. When they moved on, how confident are they going to go back?
3) The people who moved towards 64-bits have different attitude: they know how to treat their customers with respect and decency to sell a product that works.
4) Visual C++ is not that bad. With Intel Core i7-2600K system retailing at US$1,000 (source: Amazon, others) you can get good affordable development system without too much fuss and Visual Studio C++ 2010 compiles in 1 second on average. On some projects, the Delphi compiler is slower and takes 10 or 20 seconds to compile.
Delphi has i386/i486/Pentium floating point while Visual Studio C++ 2010 have SSE/SSE2/SSE3 optimization which means faster EXEs.
In mean time, sit back and watch the entertainment
:)
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